Privacy Policy

Last updated: July 6, 2011

Loom Decor, LLC (“Loom Decor” and/or “we” or “us” or “our”) and/or any of its wholly owned affiliates is committed to protecting your privacy and security. We created this Privacy Policy (“Privacy Policy”) to give you confidence as you visit the http://www.loomdecor.com website and/or other Loom Decor websites (collectively the “Site”) and purchase and/or use the Loom Decor products and services (the “Services”) provided through the Site, and to demonstrate our commitment to fair information practices and the protection of privacy. Your use of the Site and the Services is governed by this Privacy Policy and the Terms of Use available on the Site.

INFORMATION ABOUT YOU

As part of our Services there may be times when we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, gender, occupation, personal interests, and other information. This information may be provided such as when you purchase or order a product, subscribe to a service, register to receive information from us, or to participate in contests, sweepstakes or promotions, etc.) We may also maintain a record of your product purchases.

Whether or not you provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our Site. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us.

If you post information about yourself or others, or communicate with others using our Site, please note that we cannot control who reads your postings or what they do with the information you provide. We encourage you to use caution in posting personal information.

In general, you can visit our Site without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit our Site and analyze this data, but individual users will remain anonymous, unless you voluntarily tell us who you are.

OUR USE OF INFORMATION ABOUT YOU

We use your information for internal purposes only or to communicate with our Vendors (defined below), such as:

  • to confirm and track your order, subscription, or registration;
  • to communicate with you about any of our new offers, products and services;
  • to analyze marketing trends, preferences and statistics; and
  • to provide other information

We take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable with regard to its intended use.

We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, promotional services, etc. (“Vendors”). We provide our Vendors with the information needed for them to perform these services. We aim to only contract with Vendors which can confirm that their privacy practices are consistent with ours.

We may allow third–party companies to serve ads and/or collect certain anonymous information when you visit our Site. These companies may use non–personally identifiable information (e.g., browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other web sites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use a cookie or third party web beacon to collect this information (cookie and web beacon information is provided below). 

In certain instances we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to Loom Decor or to others, or to otherwise enforce our Terms of Use. We may also disclose your contact information when we believe the law or legal process requires it.

OPTING OUT & DELETING/CHANGING YOUR INFORMATION

We want to communicate with you only if you want to hear from us. If you prefer not to receive direct marketing from us, please let us know by contacting us at the information provided at the end of this Privacy Policy. If you would like to update or correct your email address, mailing address or other contact information with us please contact us the same way.  You may also click the designated link at the bottom of all email advertisements to be removed from future email updates.  Please note that any requests to remove or update your contact information may take up to ten days for your email request and 6–8 weeks to process your postal mail request.

COOKIES AND BEACONS

When you visit our Site, we may send one or more "cookies" to your computer or other device. We may also use cookies in emails that you receive from us. A "cookie" is a small data file that is placed on the hard drive of your computer when you visit a web site. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same web site at a later date the cookie information is still available. Generally, we use cookies to improve the quality of our service when you visit our Site. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our web sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.

Vendors on our behalf may use cookies and collect information.  However, we respect your right to choose whether to be included in such services. You may opt out of certain of these services by contacting us at the contact information provided at the end of this Privacy Policy.  In addition, in connection with the services that they provide to us, certain of our Vendors may work with third parties who may use cookies to collect anonymous information to tailor advertising for you and others elsewhere on the Internet. These third parties do not have access to any contact information about you. If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our web sites or other services may not work if you delete or disable cookies.

We also may collect other types of information in the following ways when you visit Site.  We may use standard Internet tools, such web beacons, which collect information that tracks your use of our Site and enables us to customize our services and advertisements.  Our server logs automatically collect information, such as your IP address, your browser type and language, and the date and time of your visit, which helps us track users' movements around our site and understand trends.

SECURITY

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our Site uses Digicert. Digicert encrypts your credit card number, name and address so only we are able to decode your information.  Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee or warrant the security of any information you transmit to or from our Site, and you do so at your own risk.

We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account.

CHILDREN

Loom Decor is committed to protecting the privacy of children.  Loom Decor does not knowingly or intentionally collect personal information online from children under the age of 13.

Children under the age of 13 should always ask their parents or guardians for permission before providing any contact information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the Internet.

THIRD PARTY SITES

Our Site may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any of your information on such site.

PRIVACY POLICY CHANGES

If we decide to change our Privacy Policy in whole or in part, we will inform you by posting a notice on our Site. Those changes will go into effect on the effective date posted in the notice and at the end of the revised Privacy Policy. The new policy will apply to all current and past users of our Site and will replace any prior policies that are inconsistent. Your continued use of our Site or other services constitutes your acceptance of the practices described in the revised Privacy Policy.

LOOM DECOR CONTACT INFORMATION & FEEDBACK

To help us improve our Privacy Policy and practice, please give us your feedback.  Our contact information is:

Loom Décor, LLC
help@loomdecor.com
1-855-275-5666
419 Lafayette St
2nd Floor
New York, NY 10003


© 2011 Loom Decor, LLC. All rights reserved.

  Loading...