Shipping Info

Custom décor doesn’t have to take forever. At Loom, your designs arrive in just three weeks. Plus, shipping during our preview is FREE..

DESIGN TO DOORSTEP IN 3 WEEKS

They say great things take time, and when it comes to hand-making your perfect piece, we have to agree. Still, orders will take no longer than three weeks (including shipping time) to arrive at your doorstep. We promise, it’ll be worth the wait!


FREE SHIPPING

As a thank you for being an early Loomer, your shipping is on us during our preview period. No minimum orders. No special exceptions. To keep it simple, all orders are shipped via UPS 3 – 5 day ground.


ORDER TRACKING

When your order ships, we send you an email with the tracking number and ship date. You can also see the status of your order anytime in the My Account section.


RUSH DELIVERY & INTERNATIONAL SHIPPING

Because each Loom product is unique and requires a different amount of time to make, we cannot guarantee arrival on a specific day. Thus, we are not offering expedited production or shipping at this time. Think we should? Give us feedback and we will look into it further.

Unfortunately, we are not offering international shipping at this time. But Loom loves you wherever you are, so we are working on it. Contact us if you are interested.


QUESTIONS?

Loom stylists are here to help. or call 1.855.ASK.LOOM Monday to Friday 10am – 7pm (ET) or email us anytime and we’ll get back to as quick as we can.

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